To be eligible for an SST Refresher card, your original SST training must have been completed with an approved provider who uploaded your card to the NYC Department of Buildings' Training Connect system. Unfortunately, not all training providers do this. If your card isn't in the system, we cannot issue a refresher card, even if you complete our course.
To check if your original SST card is in the system, you can use the Training Connect smartphone app. The app connects directly to the NYC DOB's Training Connect database.
How to check your card status:
- Download the free app called Training Connect by myComply on App Store (iPhone) or Google Play (Android).
- Open the app and allow camera access.
- Scan your SST card's QR code using the app.
- If your card appears as valid, it has been uploaded, and you are eligible for a refresher card.
If the app shows “Invalid SST card,” this likely means your original provider did not upload your information to Training Connect. In this case, we encourage you to reach out to your original SST card provider and kindly ask them to upload your information to the DOB's Training Connect system. If they fail to do so, you must retake the original SST training rather than the refresher version.
Rest assured that all SST cards issued by OSHA Education Center are fully compliant and uploaded to Training Connect.
If you're unsure about your card's status or don't have a QR code to scan, we recommend checking with your original provider or contacting us before enrolling in a refresher course.